SETTLEMENT SERVICES

The Focus of Our Efforts

BACKGROUND

Alliance for South Asian AIDS Prevention (ASAAP) provides settlement services to Lesbian, Gay, Bisexual, Trans and Queer (LGBTQ+) and Human Immunodeficiency Virus (HIV) positive newcomers who are from South Asia and the Middle East. Our Settlement team provides services to newcomers to assist them in their settlement and integration process. The organization’s settlement program was established in 2020 and is generously funded by Immigration, Refugees and Citizenship Canada (IRCC). 

We offer a wide array of services, including needs and assets assessment and referrals, one-on-one settlement counseling support, information and orientation sessions, and employment referrals. Support services such as transportation assistance are also provided to eligible clients in order to promote access to settlement programming.

You can also find us at:

120 Carlton Street, Suite 315, Toronto, ON M5A 4K3

Our knowledgeable and friendly staff will provide eligible clients with the following services for FREE.

  • Connect newcomers to community resources and supports either internally to ASAAP’s programs & services or externally, to other resources

  • One-on-one counseling to help newcomers in their settlement and integration process

  • Individual, family, & group information and orientation sessions about life in Canada. Topics include (but are not limited to) financial literacy, upgrading skills in Canada for employment, foreign credentials assessment, bridging programs, and family-related topics.

  • Information sessions and workshops on accessing government benefits, scholarship programs, employment, job searches, mental health, and other topics.

  • Referrals related to skills upgrading, language training, translation services, recreation programs, employment and legal services, food banks, free furniture, and other community services.

  • Transportation assistance for those who would not otherwise be able to access the services

Please note these services will provided remotely until further notice (over the phone, email, and Zoom).

NEEDS AND ASSETS ASSESSMENT AND REFERRALS

Eligible newcomers will be provided with formal needs and assets assessment to determine their needs for services and goals. Clients will also receive an individualized settlement plan which will include referrals to settlement and community-based services.

We will also provide follow-up and if necessary, reassessments of clients’ needs to ensure continuity of support. Clients are welcomed back to access further services as new needs arise.

To book an appointment with a Settlement Counselor please contact:

Moe Akel (Arabic and English-speaking services) at settlementmanager@asaap.ca or call 416-599-2727 x 225

Behzad Mohseni (English, Turkish and Farsi-speaking services) at settlementfarsi@asaap.ca or call 416-599-2727 x 241

Rohith Suresh (English, Malayalam, Tamil, Hindi, and Urdu-Speaking services) at settlement@asaap.ca or call 416-599-2727 x 246

NEWCOMER INFORMATION & ORIENTATION

Newcomers will receive comprehensive information and orientation services, which will help them make informed settlement related decisions and understand life in Canada. We provide practical guidance that will assist clients in coping with the challenges of everyday living (e.g. housing, transportation, and access to social, educational and health services).
Group sessions will also be provided that cover information about settlement and other related topics (e.g. employment, social and health services, adapting to Canadian culture, rights and responsibilities, financial literacy, navigating LGBTQ+ spaces, and sexual health).

 

ELIGIBLE CLIENTS

Only the following persons are eligible to receive settlement services:

  • Permanent Residents of Canada.

  • Individuals who have been selected to become permanent residents (pending verifications) and who have been informed, by a letter from Immigration, Refugees and Citizenship Canada.

  • Protected Persons as defined in Section 95 of Immigration and Refugee Protection Act (IPRA)

  • Temporary foreign workers who hold or received approval of a work permit under section 112 of the Immigration and Refugee Protection Regulations (IRPR) or received initial approval for permanent residence under section 113 of the IRPR.

 

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